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11 Restaurant Promotion Ideas to Attract New Customers

Attracting new customers is one of the biggest challenges for restaurant owners. With so many options out there, people often stick to what they know.

That means restaurants should work harder to stand out, especially in areas with lots of local businesses or dining spots. Creative restaurant promotion ideas can make the difference between an empty dining room and one filled with energy.

The right offer, shared at the right time, gives people a reason to visit, try something new, and maybe even come back again. These promotions also help build a stronger connection with your community.

In this article, you’ll learn 11 restaurant promotion ideas to attract new customers, keep existing customers interested, and support a solid restaurant marketing plan.

1. Launch a Customer Loyalty Program

Chasing new customers every week won’t increase sales, but using a loyalty program will. These programs reward diners for coming back and spending more.

Loyal customers account for a large portion of most restaurants’ revenue. In fact, the top 20% of loyal guests can drive over 60% of a restaurant’s sales.

That’s a group worth keeping happy. A loyalty program helps do exactly that.

Start with something simple: offer a free meal after eight visits or give points for every dollar spent. Many restaurants use digital apps like Toast, Clover, or FiveStars to handle this without needing punch cards.

When customers can track rewards on their phones, they’re more likely to participate and return. It also adds convenience for the staff.

These programs also give you insight into your customer base. You’ll learn which menu items people love, how often they visit, and what kind of rewards they respond to.

That makes it easier to run targeted promotions and track what actually works. If someone hasn’t visited in weeks, you can automatically send them a small offer to come back. This helps boost sales without running constant ads.

Extra Ways Loyalty Programs Strengthen Your Restaurant

Not everything a loyalty program offers shows up right away. Beyond return visits and better data, here are other ways these programs support your goals:

  • Builds better email lists - Every signup adds a real customer you can reach later with updates and offers.
  • Improves upsells - Offer bonus points for high-margin items to increase average spend.
  • Promotes special offerings - Give early access to limited-time deals or secret menu items.
  • Supports birthday promos - A birthday reward is one of the easiest ways to drive visits.
  • Cuts marketing costs - Retaining loyal customers is cheaper than finding new ones week after week.

2. Offer Limited-Time Discounts

Red sidewalk sign offering a limited-time 25% discount on all orders through Sunday.

A short-term offer sends a clear message: now is the time to come in.

These discounts don’t always need to be big. Small, well-timed offers can perform better than larger ones that run too long.

For example, offering a free dessert with any entrée purchase from Monday to Wednesday draws traffic during the start of the week.

A two-day lunch combo deal can do more for your restaurant sales than a month-long promo that fades into the background. The key is to keep the promotion simple, short, and easy to share.

As a restaurant owner, you should also think about where the deal shows up. If it’s only printed on a flyer near the register, it won’t reach many people.

But when the same deal appears on your restaurant website, your social media, and in your in-store signage, you can attract more customers and improve your online visibility at the same time.

Short promotions also help test different restaurant marketing ideas without a long-term commitment.

If a deal works well, it can be added to your ongoing restaurant marketing strategy. If not, you can move on without losing money or momentum.

Smart Discount Ideas That Drive More Business

To get better results from your short-term promotions, try these ideas that work well across different types of restaurants:

  • Daily menu spotlight - Offer discounts on a different menu each day to keep things fresh.
  • Free add-ons - Give a side dish or drink at no charge with any main course.
  • Group pricing - Offer a set price for meals ordered in pairs or for a group of four.
  • Event-linked deals - Run a themed discount during sports games or local events.

3. Add Online Ordering and Delivery Options

Masked delivery driver handing a bag of food to a woman in a striped shirt on the sidewalk.

In the U.S., over 60% of consumers now order food online at least once a week, and third-party delivery apps like DoorDash, Uber Eats, and Grubhub dominate customer choices.

Setting up a system for pickup and delivery helps you reach more potential customers without needing to expand your space or hire more staff.

Online ordering also helps increase restaurant sales by tapping into different parts of your customer base. Some diners want convenience because of busy schedules. Others prefer delivery over dining in.

And some might find you online but never visit unless a pickup option is available. With these systems in place, you can serve all of them.

Many restaurants build an ordering system through their restaurant website to have more control over menu items, fees, and branding. It also lets you collect emails, offer loyalty rewards, and keep more profit compared to third-party apps.

Why Online Ordering Helps Grow Your Business

These extra benefits show how online ordering adds value across your full restaurant marketing plan:

  • Serve more local customers - Reach people who prefer to eat at home without giving up service quality.
  • Support customer loyalty programs - Let customers earn and redeem points with each digital order.
  • Lower third-party fees - A direct system on your site avoids commission cuts from delivery apps.
  • Easier menu updates - Change prices, specials, or remove items instantly.
  • Stronger online presence - Optimized ordering pages help improve search rankings and increase brand awareness.

4. Run Contests on Social Media Platforms

Contests are a quick way to generate buzz for your restaurant and boost customer engagement without spending heavily on ads.

With nearly 74% of diners using social media to decide where to eat, running a well-timed giveaway or challenge can turn followers into paying guests.

When done right, a contest boosts your social media engagement and attracts customers who might not have heard of your brand before. It also keeps your name in local conversations, which helps strengthen your restaurant marketing plan.

Most platforms like Instagram and Facebook already have the tools you need. And because people tend to trust posts from friends more than ads, a contest that asks followers to share or tag others creates natural exposure.

Contests can also reveal what your audience finds fun, surprising, or worth sharing. That feedback helps you plan smarter promotions in the future.

Fresh Contest Ideas to Try This Month

These formats go beyond the basics and help create more unforgettable social media marketing:

  • “Guess the Ingredient” challenge - Post a photo of a dish and have followers guess a secret ingredient.
  • “Design our next special” poll - Let your followers vote on your next food and drink specials.
  • Review contest - Offer an entry for anyone who posts a photo and leaves a review on your restaurant website.
  • QR code scavenger hunt - Hide QR codes in-store or on flyers that link to exclusive prize entries.
  • Menu memory game - Post a blurred-out menu and challenge followers to guess all the correct items for a reward.

5. Start a Customer Referral Program

Referrals work because people trust the opinions of their friends and family. In fact, 92% of consumers trust referrals over any other form of advertising.

That’s why word of mouth marketing is still one of the most powerful ways to grow a restaurant. A referral gives satisfied guests a reason to talk about your business and bring new faces through the door.

When you reward both the referrer and the referred guest, you create an incentive that benefits everyone. A simple “Bring a friend, get $5 off” or “Refer three friends, get a free meal” setup can go a long way.

Digital tools make it easy to track referrals using codes or links. You can even connect the referral to your loyalty program so customers earn points faster.

For the restaurant industry, it’s one of the lowest-cost ways to grow a customer base and build stronger community ties.

More importantly, referral help build habits by encouraging customers to think of your restaurant whenever someone asks for a good place to eat. Over time, this drives repeat visits.

Ways to Make Referral Programs More Effective

If you want better results from your referral, try adding one of these upgrades:

  • Double-sided rewards - Give both the referring customer and the new guest a small discount or free item.
  • Social media shoutouts - Thank top referrers publicly to encourage others to join in.
  • Tiered milestones - Offer bigger rewards after 3, 5, or 10 referrals to increase customer retention.
  • Loyalty integration - Link referrals to your loyalty program so points build faster.

6. Rotate Dishes with Seasonal Menu Items

Hands holding an open restaurant menu with item descriptions and food images.

Updating your menu with seasonal dishes gives regular customers something fresh to look forward to throughout the year. It adds variety without requiring a complete overhaul of your kitchen or supply chain.

Seasonal ingredients are often more affordable and taste better during peak months. Using them in new appetizers, entrées, or desserts helps keep your menu exciting.

You can also create signature dishes tied to specific seasons. For example, a spring risotto or fall-inspired soup can become a favorite that people expect year after year.

Some restaurants also include wine pairings with limited-time items to improve the dining experience and raise average ticket size.

By rotating your menu, you drive repeat business by making sure there’s always something new to try, even for someone who already loves your core menu.

Creative Ways to Promote Seasonal Menu Items

These extra ideas help make seasonal updates stand out and engage customers:

  • Limited-time tasting menus - Offer a set meal built around seasonal items with fixed pricing.
  • Seasonal social previews - Share photos and behind-the-scenes prep of new dishes before they launch.
  • Chef’s choice nights - Run weekly specials where chefs test seasonal ideas and interact with guests.
  • Holiday-themed pairings - Match seasonal entrĂ©es with festive drinks or desserts during special events.
  • Print or QR menus - Highlight new seasonal options in a separate section so guests notice them immediately.

7. Team Up with Nearby Local Businesses

Partnering with other local businesses gives you access to new customers who already live, work, or shop in your area. These cross-promotions work well because they’re built on shared interests and mutual gain.

For example, a coffee shop can offer coupons for your restaurant at the register, while you promote their seasonal drinks with your takeout bags. These kinds of collaborations make it easier to reach new audiences without spending more on ads.

For small pop-up restaurants, partnerships with established storefronts or local event organizers can be the key to steady traffic.

Joining forces with a larger retailer, local brewery, or weekend market gives your brand visibility while you build your own space.

Even permanent restaurants benefit from these collaborations. A wine bar could promote your lunch specials, or you could offer a meal discount with proof of purchase from a nearby shop.

Working with restaurant partners, like a sister location across town or a business with a different menu focus, can also add value.

You could share delivery zones, host joint events, or create combo deals that encourage customers to try both locations. These connections support community ties and expand your reach without increasing fixed costs.

Easy Cross-Promotion Ideas with Local Businesses

Here are a few practical ways to get started with local partnerships:

  • Gift card sales - Offer $5 vouchers for your restaurant at nearby salons or bookstores.
  • Joint loyalty rewards - Create shared punch cards with a nearby dessert spot or coffee shop.
  • Local event bundles - Sell ticket-and-meal packages with theaters, galleries, or sports teams.
  • Split booth space - Share market stalls or festival tents with complementary vendors.
  • Rotating guest menus - Invite another chef or pop-up to feature a dish at your location each month.

8. Collect and Reward Customer Feedback

Close-up of a smartphone screen showing a five-star review being submitted for a pasta dish.

Nearly 95% of consumers read online reviews before choosing a local business. This makes every review, comment card, or direct message a chance to improve your operations and protect your reputation.

Collecting feedback shows that you care about the guest experience, and acting on it builds trust that leads to more visits and stronger loyalty.

Restaurants that actively request input tend to catch service or food issues faster.

Whether someone mentions slow service, a cold appetizer, or a standout staff member, that information can guide day-to-day adjustments.

And when you reward guests for sharing their thoughts, you increase the likelihood they’ll return. A free appetizer, a small discount, or extra loyalty points are simple ways to say thanks and make the interaction feel meaningful.

It also turns one-time diners into regular customers by showing that their voices shape the experience. Sharing improvements publicly shows you’re listening, which builds credibility in a crowded market.

Practical Ways to Collect and Use Feedback

These methods make it easier to gather feedback and turn it into results:

  • In-receipt QR links – Add a QR code to printed receipts that links to a two-question feedback form.
  • Thank-you perks – Offer a 10% discount or small reward for anyone who completes a review or short survey.
  • Post-order email prompts – Follow up delivery or online orders with a quick review request.
  • Dedicated review cards – Place short forms on tables with pens, and collect them in a sealed box at the host stand.
  • Show public impact – Post social updates about changes made based on feedback (e.g., extended hours, new menu items).

9. Send Targeted Email Promotions

Email marketing is still one of the most reliable marketing channels, even with the rise of social media. It drives an average ROI of $36 for every $1 spent.

What makes email so effective is targeting. Instead of sending one generic message to everyone, you can group your list based on visit history, spending habits, or favorite items.

It turns basic newsletters into smart marketing efforts that drive action. Try sending your first-time visitor a “Welcome” promo, while your top customers get early access to limited-time dishes.

Including user-generated content, like a guest’s Instagram photo of your food, can make the email feel more personal and trustworthy.

Email also gives you a better view of how your customers spend. You can track clicks, coupon redemptions, and even the average order value tied to email campaigns.

Smart Email Campaign Ideas That Convert

These types of messages tend to perform well and support both short-term visits and long-term loyalty:

  • Re-engagement promos - Send a “We miss you” message after 30 days with a small reward.
  • Top spender thank-yous - Offer an exclusive gift or early access to your next seasonal menu.
  • Customer spotlights - Feature a guest’s story or photo (with permission) to build community.
  • Weekend preview emails - Share your Friday to Sunday specials in advance to drive early bookings.
  • Feedback loop emails - Ask how their last visit went and offer a discount for their next one.

10. Collaborate with Local Influencers

Woman in a yellow shirt smiling while taking a bite of pizza as someone photographs her.

A single post from a trusted food blogger can send dozens of curious customers your way, particularly if they include a strong call to action like a special code or behind-the-scenes content from your kitchen.

The key is to focus on food influencers who match your target audience. You don’t need someone with a million followers. You need someone with real influence in your city or neighborhood.

When these creators visit your space, try a dish, and share their thoughts, it feels more natural than a paid campaign. Their followers are more likely to trust the recommendation and act on it.

Some restaurants also offer branded merch like shirts, mugs, or tote bags as part of their influencer partnerships. These items not only help build excitement but also serve as free advertising if they wear or use the items in public or online.

How to Get the Most from Influencer Collaborations

These simple ideas make the partnership more valuable and drive more people to your door:

  • Invite-only tastings - Host a private event for local influencers to sample new menu items.
  • Post-for-meal deals - Offer a free meal in exchange for a feed post or story mention.
  • Giveaway collabs - Run a joint contest where the influencer and your restaurant both share prize details.
  • Referral code tracking - Give each influencer a unique code to measure how many customers they bring in.

11. Sponsor or Join Local Community Events

Local events give your restaurant direct access to people in your neighborhood who are more likely to become regulars.

Whether you’re offering food samples at a street fair or setting up a branded booth at a charity, these moments introduce your brand to people who might not have noticed you otherwise.

They’re also a great way to reach your target customers in a more relaxed, face-to-face setting. If you’re trying to appeal to families, sponsoring a school event puts you right in front of them.

Child receiving a baked pastry with tongs at an outdoor market full of fresh goods.

If your goal is to attract local professionals, networking events or community mixers may be a better fit. These interactions feel personal, which helps people remember your name when they’re deciding where to eat next.

Even small gestures, like handing out branded napkins or bottled water, can lead to future visits.

You can further tie specific menu items or promotions to the event and track how many people come in because of it. It’s also one of the easiest ways to create fresh content for your marketing channels.

Event-Based Strategies That Bring People In

To make the most of each event, try these engagement-focused ideas:

  • Pop-up tasting stations – Give eventgoers a sample of your best dishes and a flyer with your location or hours.
  • Bounce-back cards – Hand out a one-day-only coupon to redeem that same weekend.
  • Fundraiser partnerships – Pledge a portion of sales to the event’s cause if guests mention the event name.
  • Cooking station demos – Do live prep of one menu item with a printed recipe to take home.
  • Email list signups – Collect emails in exchange for a raffle entry or a free drink on their first visit.

Level Up Your Restaurant Marketing Plan With Buildify

Buildify

The restaurant promotion ideas in this guide work best when you can launch and manage them from a single platform. Buildify makes that possible.

It gives you a branded mobile app and website with built-in loyalty programs, online ordering, push notifications, and more. You can launch everything in less than 10 days for $399 per month.

With Buildify, you don’t need to rely on third-party tools or wait months for a developer. You get complete control over how you promote seasonal dishes, run limited-time offers, and reward loyal customers.

Buildify also offers low-cost tools for planning and testing. For just $8 per month, you get access to market research, SWOT analysis, idea validation, and landing page builders.

These tools help you test what works before you spend more on marketing.

Want a faster way to launch promos, take orders, and grow online sales? Contact Buildify today and go live in just 10 days!

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FAQs About Restaurant Promotion Ideas

How can you promote your restaurant?

Use loyalty programs, limited-time offers, email campaigns, local partnerships, and social media to attract and retain customers.

What is the promotion strategy in restaurants?

It’s a planned set of marketing activities used to increase restaurant visibility, attract new customers, and boost repeat visits.

What is a restaurant promotion?

A restaurant promotion is a special offer or campaign designed to drive traffic, increase sales, or highlight menu items.

How to know if the promotional campaign is successful?

Measure customer response, redemption rates, repeat visits, and online engagement to track campaign success.

Blog summary:
Find 11 useful restaurant promotion ideas that will help you attract new customers and see how Buildify can help you level up your marketing plan!
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