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Attracting new customers is one of the biggest challenges for restaurant owners. With so many options out there, people often stick to what they know.
That means restaurants should work harder to stand out, especially in areas with lots of local businesses or dining spots. Creative restaurant promotion ideas can make the difference between an empty dining room and one filled with energy.
The right offer, shared at the right time, gives people a reason to visit, try something new, and maybe even come back again. These promotions also help build a stronger connection with your community.
In this article, youâll learn 11 restaurant promotion ideas to attract new customers, keep existing customers interested, and support a solid restaurant marketing plan.
Chasing new customers every week wonât increase sales, but using a loyalty program will. These programs reward diners for coming back and spending more.
Loyal customers account for a large portion of most restaurantsâ revenue. In fact, the top 20% of loyal guests can drive over 60% of a restaurantâs sales.
Thatâs a group worth keeping happy. A loyalty program helps do exactly that.
Start with something simple: offer a free meal after eight visits or give points for every dollar spent. Many restaurants use digital apps like Toast, Clover, or FiveStars to handle this without needing punch cards.
When customers can track rewards on their phones, theyâre more likely to participate and return. It also adds convenience for the staff.
These programs also give you insight into your customer base. Youâll learn which menu items people love, how often they visit, and what kind of rewards they respond to.
That makes it easier to run targeted promotions and track what actually works. If someone hasnât visited in weeks, you can automatically send them a small offer to come back. This helps boost sales without running constant ads.
Not everything a loyalty program offers shows up right away. Beyond return visits and better data, here are other ways these programs support your goals:
A short-term offer sends a clear message: now is the time to come in.
These discounts donât always need to be big. Small, well-timed offers can perform better than larger ones that run too long.
For example, offering a free dessert with any entrée purchase from Monday to Wednesday draws traffic during the start of the week.
A two-day lunch combo deal can do more for your restaurant sales than a month-long promo that fades into the background. The key is to keep the promotion simple, short, and easy to share.
As a restaurant owner, you should also think about where the deal shows up. If itâs only printed on a flyer near the register, it wonât reach many people.
But when the same deal appears on your restaurant website, your social media, and in your in-store signage, you can attract more customers and improve your online visibility at the same time.
Short promotions also help test different restaurant marketing ideas without a long-term commitment.
If a deal works well, it can be added to your ongoing restaurant marketing strategy. If not, you can move on without losing money or momentum.
To get better results from your short-term promotions, try these ideas that work well across different types of restaurants:
In the U.S., over 60% of consumers now order food online at least once a week, and third-party delivery apps like DoorDash, Uber Eats, and Grubhub dominate customer choices.
Setting up a system for pickup and delivery helps you reach more potential customers without needing to expand your space or hire more staff.
Online ordering also helps increase restaurant sales by tapping into different parts of your customer base. Some diners want convenience because of busy schedules. Others prefer delivery over dining in.
And some might find you online but never visit unless a pickup option is available. With these systems in place, you can serve all of them.
Many restaurants build an ordering system through their restaurant website to have more control over menu items, fees, and branding. It also lets you collect emails, offer loyalty rewards, and keep more profit compared to third-party apps.
These extra benefits show how online ordering adds value across your full restaurant marketing plan:
Contests are a quick way to generate buzz for your restaurant and boost customer engagement without spending heavily on ads.
With nearly 74% of diners using social media to decide where to eat, running a well-timed giveaway or challenge can turn followers into paying guests.
When done right, a contest boosts your social media engagement and attracts customers who might not have heard of your brand before. It also keeps your name in local conversations, which helps strengthen your restaurant marketing plan.
Most platforms like Instagram and Facebook already have the tools you need. And because people tend to trust posts from friends more than ads, a contest that asks followers to share or tag others creates natural exposure.
Contests can also reveal what your audience finds fun, surprising, or worth sharing. That feedback helps you plan smarter promotions in the future.
These formats go beyond the basics and help create more unforgettable social media marketing:
Referrals work because people trust the opinions of their friends and family. In fact, 92% of consumers trust referrals over any other form of advertising.
Thatâs why word of mouth marketing is still one of the most powerful ways to grow a restaurant. A referral gives satisfied guests a reason to talk about your business and bring new faces through the door.
When you reward both the referrer and the referred guest, you create an incentive that benefits everyone. A simple âBring a friend, get $5 offâ or âRefer three friends, get a free mealâ setup can go a long way.
Digital tools make it easy to track referrals using codes or links. You can even connect the referral to your loyalty program so customers earn points faster.
For the restaurant industry, itâs one of the lowest-cost ways to grow a customer base and build stronger community ties.
More importantly, referral help build habits by encouraging customers to think of your restaurant whenever someone asks for a good place to eat. Over time, this drives repeat visits.
If you want better results from your referral, try adding one of these upgrades:
Updating your menu with seasonal dishes gives regular customers something fresh to look forward to throughout the year. It adds variety without requiring a complete overhaul of your kitchen or supply chain.
Seasonal ingredients are often more affordable and taste better during peak months. Using them in new appetizers, entrées, or desserts helps keep your menu exciting.
You can also create signature dishes tied to specific seasons. For example, a spring risotto or fall-inspired soup can become a favorite that people expect year after year.
Some restaurants also include wine pairings with limited-time items to improve the dining experience and raise average ticket size.
By rotating your menu, you drive repeat business by making sure thereâs always something new to try, even for someone who already loves your core menu.
These extra ideas help make seasonal updates stand out and engage customers:
Partnering with other local businesses gives you access to new customers who already live, work, or shop in your area. These cross-promotions work well because theyâre built on shared interests and mutual gain.
For example, a coffee shop can offer coupons for your restaurant at the register, while you promote their seasonal drinks with your takeout bags. These kinds of collaborations make it easier to reach new audiences without spending more on ads.
For small pop-up restaurants, partnerships with established storefronts or local event organizers can be the key to steady traffic.
Joining forces with a larger retailer, local brewery, or weekend market gives your brand visibility while you build your own space.
Even permanent restaurants benefit from these collaborations. A wine bar could promote your lunch specials, or you could offer a meal discount with proof of purchase from a nearby shop.
Working with restaurant partners, like a sister location across town or a business with a different menu focus, can also add value.
You could share delivery zones, host joint events, or create combo deals that encourage customers to try both locations. These connections support community ties and expand your reach without increasing fixed costs.
Here are a few practical ways to get started with local partnerships:
Nearly 95% of consumers read online reviews before choosing a local business. This makes every review, comment card, or direct message a chance to improve your operations and protect your reputation.
Collecting feedback shows that you care about the guest experience, and acting on it builds trust that leads to more visits and stronger loyalty.
Restaurants that actively request input tend to catch service or food issues faster.
Whether someone mentions slow service, a cold appetizer, or a standout staff member, that information can guide day-to-day adjustments.
And when you reward guests for sharing their thoughts, you increase the likelihood theyâll return. A free appetizer, a small discount, or extra loyalty points are simple ways to say thanks and make the interaction feel meaningful.
It also turns one-time diners into regular customers by showing that their voices shape the experience. Sharing improvements publicly shows youâre listening, which builds credibility in a crowded market.
These methods make it easier to gather feedback and turn it into results:
Email marketing is still one of the most reliable marketing channels, even with the rise of social media. It drives an average ROI of $36 for every $1 spent.
What makes email so effective is targeting. Instead of sending one generic message to everyone, you can group your list based on visit history, spending habits, or favorite items.
It turns basic newsletters into smart marketing efforts that drive action. Try sending your first-time visitor a âWelcomeâ promo, while your top customers get early access to limited-time dishes.
Including user-generated content, like a guestâs Instagram photo of your food, can make the email feel more personal and trustworthy.
Email also gives you a better view of how your customers spend. You can track clicks, coupon redemptions, and even the average order value tied to email campaigns.
These types of messages tend to perform well and support both short-term visits and long-term loyalty:
A single post from a trusted food blogger can send dozens of curious customers your way, particularly if they include a strong call to action like a special code or behind-the-scenes content from your kitchen.
The key is to focus on food influencers who match your target audience. You donât need someone with a million followers. You need someone with real influence in your city or neighborhood.
When these creators visit your space, try a dish, and share their thoughts, it feels more natural than a paid campaign. Their followers are more likely to trust the recommendation and act on it.
Some restaurants also offer branded merch like shirts, mugs, or tote bags as part of their influencer partnerships. These items not only help build excitement but also serve as free advertising if they wear or use the items in public or online.
These simple ideas make the partnership more valuable and drive more people to your door:
Local events give your restaurant direct access to people in your neighborhood who are more likely to become regulars.
Whether youâre offering food samples at a street fair or setting up a branded booth at a charity, these moments introduce your brand to people who might not have noticed you otherwise.
Theyâre also a great way to reach your target customers in a more relaxed, face-to-face setting. If youâre trying to appeal to families, sponsoring a school event puts you right in front of them.
If your goal is to attract local professionals, networking events or community mixers may be a better fit. These interactions feel personal, which helps people remember your name when theyâre deciding where to eat next.
Even small gestures, like handing out branded napkins or bottled water, can lead to future visits.
You can further tie specific menu items or promotions to the event and track how many people come in because of it. Itâs also one of the easiest ways to create fresh content for your marketing channels.
To make the most of each event, try these engagement-focused ideas:
The restaurant promotion ideas in this guide work best when you can launch and manage them from a single platform. Buildify makes that possible.
It gives you a branded mobile app and website with built-in loyalty programs, online ordering, push notifications, and more. You can launch everything in less than 10 days for $399 per month.
With Buildify, you donât need to rely on third-party tools or wait months for a developer. You get complete control over how you promote seasonal dishes, run limited-time offers, and reward loyal customers.
Buildify also offers low-cost tools for planning and testing. For just $8 per month, you get access to market research, SWOT analysis, idea validation, and landing page builders.
These tools help you test what works before you spend more on marketing.
Want a faster way to launch promos, take orders, and grow online sales? Contact Buildify today and go live in just 10 days!
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Use loyalty programs, limited-time offers, email campaigns, local partnerships, and social media to attract and retain customers.
Itâs a planned set of marketing activities used to increase restaurant visibility, attract new customers, and boost repeat visits.
A restaurant promotion is a special offer or campaign designed to drive traffic, increase sales, or highlight menu items.
Measure customer response, redemption rates, repeat visits, and online engagement to track campaign success.