Being in the hospitality industry means addressing a constant stream of bookings, guest needs, and team coordination. With the right digital tool, you can cut down delays, improve operational efficiency, and take pressure off your employees.

You’ll see fewer mistakes and faster turnaround, which leads to better customer satisfaction. The long-term benefits? More time, smoother operations, and a better experience for every guest.

In this article, you’ll find five hospitality apps that help you save time and manage your resort more effectively.

1. Buildify: A Complete System Built For Property Managers

‍

Many resort owners and property managers spend close to 30% of the week answering emails and chasing calls. That adds up to $9,300 a year in lost admin time.

Then you’ve got another $1,200 going to scattered tools like SMS platforms, and about $2,500 lost every time a tenant walks because communication fell short.

That’s more than $13,000 gone each year, all from using tools that don’t connect or scale. And it’s a hit your property management budget doesn’t need to take.

Unlike the tools in the list that come ready-made, Buildify doesn’t offer an out-of-the-box app. It builds a custom app designed for your specific property. That means you won’t have to adjust your workflow to fit someone else’s software.

Features

Buildify gives you everything in one place:

• Direct in-app messaging between landlords and tenants
• Push notifications for rent, inspections, and updates
• Optional unit directory with instant email and call options
• No extra fees for messaging or platform add-ons

Pricing

Buildify costs $899 per month. That flat rate replaces your messaging apps, SMS fees, third-party logins, and the wasted hours they create. It fits into your budget and helps you save thousands each year on labor, software, and tenant turnover.

Contact us now to learn how Buildify helps you get time back and keep your operations moving!

2. Operto: Smart Room Access and Automation

Hotel and resort operations rarely give you a break. Guests expect smooth check-ins, clean rooms, and fast replies. Your hotel staff, on the other hand, need direction, clear schedules, and consistent updates. Operto helps you by connecting tasks, schedules, and access points in one platform.

Late turnovers and communication gaps can lead to complaints and bad reviews. Operto cuts those risks by giving real-time visibility, which reduces the need to chase updates or ask for status reports.

Staff get notified instantly when a task is assigned, and you see the results as they happen. That means fewer delays, cleaner transitions, and a better experience for the people staying on your property.

Features

Operto offers tools to help you stay organized and move faster. Every feature is built to reduce errors and help your team get things done:

• Smart lock access - Control door codes remotely and give secure, timed entry to each guest.
• Automated check-in and check-out - Set digital arrival and exit steps that don’t need front desk help.
• Built-in messaging - Communicate with guests about arrival times, instructions, or upgrades all in one feed.
• Room and maintenance scheduling - Send tasks to cleaning or repair staff as soon as guests leave.
• Payroll and shift management - Keep track of work hours and assign schedules from your dashboard.
• Live alerts - Get notified if a hotel room wasn’t cleaned, a door was left open, or a device stops working.
• Performance data - Review stats to spot delays, track time spent on tasks, and find areas to improve.

Pricing

Operto doesn’t list fixed rates.

3. Akia: Guest Messaging and Contactless Communication

Every guest wants fast answers, easy check-ins, and quick help when something goes wrong. Akia lets you deliver all of that without adding stress to your team.

For resort owners and property managers, it creates a clear communication line between your staff and guests before arrival, during their stay, and even after they leave. You no longer need to rely on front desk calls or scattered messages. Everything runs through one organized inbox.

Keeping your employees focused is easier when messages don’t get lost or repeated. When someone asks for early check-in or directions to the pool, Akia can handle it instantly or flag it for the right person.

The system also tracks patterns and feedback, which helps you understand where delays or problems come from. When you have those insights, it becomes easier to prevent issues and respond faster. 

That kind of follow-through leads to smoother operations, happier guests, and better hospitality reviews.

Features

Akia supports your day-to-day guest communication by giving you:

• Automated messaging - Respond to common questions without staff having to reply manually.
• AI-powered replies - Handle live conversations and flag messages that need personal help.
• Unified inbox - Keep WhatsApp, text, website chat, and team communication all in one feed.
• Multi-language support - Speak with guests in their preferred language automatically.
• Digital check-in - Replace paper forms with online registration cards for faster arrival.
• Team chat - Let staff coordinate in real time, from housekeeping to maintenance.
• PMS integration - Sync with your existing software to connect messages and schedules.
• Mobile access - Let your team reply or manage tasks from their phone without delays.
• Upselling tools - Promote upgrades, amenities, or late check-outs through automated prompts.

Pricing

Akia doesn’t list pricing online.

4. ALICE: Operations and Staff Coordination

When you’re coordinating departments, scheduling cleanings, and responding to room service requests, every delay becomes a risk to the customer experience. ALICE helps you stay ahead by giving your team a reliable system for task flow, internal messaging, and performance tracking.

Unlike disconnected tools that only solve one part of the problem, ALICE combines staff coordination, communication, and real-time visibility in one structured solution. You can assign jobs, monitor progress, and respond to guest needs without chasing staff for updates.

From front desk check-ins to maintenance alerts, everything runs through the same platform. That means fewer missed cleanings, forgotten repair calls, or late responses. You can act faster, support your employees better, and manage your resort with fewer interruptions.

It also provides detailed data to help you identify patterns, improve staff performance, and adjust your operations for better results.

Features

The ALICE platform includes connected features that help you coordinate staff and improve daily hospitality workflows:

• Task management - Assign duties, check progress, and follow up with any department from one dashboard.
• Front desk tools - Handle check-ins, requests, and communication with clarity and speed.
• Work order scheduling - Send room repair or maintenance jobs straight to the right staff.
• Housekeeping coordination - Schedule cleanings, track which hotel rooms are ready, and reduce missed turns.
• Real-time team communication - Keep your entire team informed without radios or manual updates.
• Guest messaging - Send service updates or booking confirmations directly to guests.
• Spa and activity bookings - Manage reservations for events, wellness appointments, and facility use.
• Vendor and service management - Track vendors, deliveries, and partner services with full visibility.
• PMS and tech integration - Connect ALICE with your existing software so everything stays in sync.
• Operational analytics - Use built-in data tools to track delays, service completion, and team performance.
• Custom automations - Save time by setting repeat jobs or flagging incomplete tasks.
• Multi-property management – Coordinate operations across multiple locations seamlessly.

Pricing

ALICE doesn’t publish standard pricing.

5. Duve: Personalizing Guest Experience

Personal service matters, especially when you’re trying to keep guests happy across multiple units or properties. With a built-in messaging hub, branded guest apps, and fully digital check-in, Duve replaces outdated methods with smarter technology.

You won’t have to rely on multiple platforms to manage upsells, feedback, or support requests. Duve puts all the information in one organized place. That kind of visibility improves your response time and helps your employees focus on what actually moves the needle.

For any resort business, being able to respond quickly and personally is an important factor in retaining loyal guests and protecting cash flow.

Features

Duve offers features to help you connect with guests, cut delays, and make your operations efficient:

• Guest communication hub - Keep messages, updates, and instructions in one inbox that’s accessible by staff.
• Contactless check-in - Let guests handle arrival details online, avoiding long waits or manual processes.
• Personalized guest apps - Share recommendations, upsell options, and room info through a branded mobile app.
• Upsell automation - Suggest upgrades or paid services based on guest profiles and timing.
• Task coordination - Assign and track cleanings, maintenance jobs, and other tasks across departments.
• Real-time feedback - Collect guest input during their stay so your team can fix issues before check-out.
• Multi-language support - Help international guests feel welcome and informed in their native language.
• PMS and tool integration - Sync with your existing systems to avoid manual entry and improve accuracy.
• Analytics dashboard - Use data to adjust workflows, respond to service gaps, and train your staff.
• Secure payments - Accept payments and promote add-ons using tools built right into the guest app.

Pricing

Duve offers three pricing tiers: The Basic plan starts at $120 per month, Pro starts at $150 per month, and the Premium package begins at $200 per month.

Help Your Team Stay Focused and Productive With Buildify

Hospitality apps solve single problems. One for messaging, another for rent reminders, and yet another just to keep track of contacts. Before long, you have nine tools that don't sync and are paying extra fees just to stay organized.

Buildify replaces these technology stacks with one connected platform. For $899 per month, you can message tenants in-app, send push alerts for rent or inspections, and reach any unit with one click.

Everything lives in one place, so you’re not wasting time switching tabs or dealing with disconnected tools.

You won’t need to manage five different apps. Contact Buildify and have a system that lets you handle everything on a single platform!

FAQs About Hospitality Apps

What is the best hospitality software?

The best hospitality software helps you manage guests, staff, and property tasks without adding complexity. Resort owners often choose platforms that replace scattered tools. Unlike some apps that only solve one problem, all-in-one systems reduce bills, save money, and keep operations organized.

What are the big five in hospitality?

Lodging, restaurant services, recreation, travel, and tourism make up the big five. Managing each one takes tools that cater to guests’ needs, support your team, and respond fast to daily demands.

What are the top hospitality apps for managing check-in and daily operations?

Duve, Akia, Operto, and ALICE lead in managing check-in, messaging, and staff coordination. These tools help your team welcome visitors on time, respond to service needs, and keep your property running smoothly.

How can hospitality apps support staff training and improve team efficiency?

Apps improve staff training by showing tasks clearly, tracking work, and making feedback easy to share. New applicants learn faster, teams perform better, and you stay focused on service, marketing, and guest satisfaction.

‍